* Denotes that the field is mandatory.
Please provide full details to enable our officers to action your request.

If you have any questions, please contact Customer Service on 1300 635 845, weekdays 8.30am - 5pm.

**Please Note that this session will timeout after 10 minutes and your data may be lost

Customer Relations Team will contact you by email within two working days of receipt of your request for a swimming pool/spa booking to confirm your appointment.
Appointments for swimming pool/spa inspections can only be booked for between 8.30am and 3.30pm, however, this is ever changing due to COVID-19, and we will be in touch if the inspector is not able to inspect your pool.

***Please note to adhere to all COVID-19 regulations. If you or a member of the house are currently unwell and self isolating or have travelled overseas or interstate in the last 14 days, please advise our Customer Relations Team by phoning 1300 635 845 asap, so we can postpone your inspection***
Owner's Name *
E-Mail Address *
Day Time Contact Number *
Contact number we can use at the time of the inspection
Property Address *
Swimming Pool Licence number (you can find this on your reminder letter, in the top right corner, called 'Our reference')
Preferred Day for Inspection *
Preferred Time for Inspection (8:30am to 3:30pm) *
Will somebody be present during the inspection?
Can the pool inspector gain access to the pool area if you are not home?
Are there any padlocks that require removal from gates?
Is there an Alarm System?
Are there any dogs on premises?
Will the dog be restricted?
Are you a owner or occupier?
Did you receive a request via email or letter to arrange an appointment?
Reason for requesting book inspection: *
Any other Comments?
Please note to adhere to all COVID-19 regulations. If you or a member of the house are currently unwell and self isolating or have travelled overseas or interstate in the last 14 days, please advise *